Birchwood Surgery, part of the Willows Veterinary Group, is located in Warrington and serves as a veterinary nurse training facility. The clinic has a Google Maps rating of 4.2 stars from 112 reviews, indicating generally positive feedback from clients.

Customer reviews present a mixed perspective on the clinic's services. Positive experiences are highlighted by reviewers like Caroline Starkey and David Murphy, who commend the clinic for its professional and friendly staff. They appreciate the thorough explanations of care routines and find the monthly health plan to be cost-effective. Similarly, H HH praises the clinic for providing exceptional care and support during emotional times, expressing longstanding satisfaction with the clinic’s services.

In contrast, some reviews express dissatisfaction with certain aspects of the clinic. Bex Gibbons shares concerns about the clinic's layout, particularly the interaction between cats and dogs in the waiting area, and mentions feeling pressured by expensive cremation options without being offered alternatives. Mark S's review reflects disappointment about perceived prioritization of profit over pet care, citing multiple charges for similar issues and a feeling of being undervalued despite years of loyalty.

Overall, Birchwood Surgery offers a blend of professional veterinary services, though there are areas for improvement, particularly in terms of layout and pricing transparency. The clinic is highly rated for its friendly staff and comprehensive care plans, though some clients have noted concerns about pricing and facilities that could enhance the overall client experience.