Westbrook Veterinary Centre

Westbrook Veterinary Centre says it is an independent, locally owned and managed practice that opened in 2022 in Warrington. Its website centres on a plan-style offering with unlimited consultations, 24/7 advice via an app, and routine preventative care, alongside a stated 20% discount on neutering. Recent reviews continue to paint a very positive picture, with owners highlighting thorough appointments, friendly reception support, and calm handling of anxious or challenging pets.

Services

• •Plan-style and routine care: The clinic advertises unlimited veterinary consultations and 24/7 vet advice via an app, alongside routine preventative services including vaccinations, kennel cough vaccination, flea and tick treatment, worm treatment, and microchipping.
• •Nurse-led routine procedures: The website also lists unlimited nail clips and unlimited anal gland expression.
• •Neutering and spaying: Neutering/spaying is part of the clinic’s offering, with the website highlighting a 20% discount on neutering. Reviews mention a spay following an informative consultation, with owners feeling well supported on the day of the procedure.
• •General medical care: Review examples include help with a new puppy check-up, care for an older pet during a check-up and registration visit, support for a rescue dog, and treatment for issues such as sudden blindness and a very upset tummy.
• •Behaviour and handling: Several owners describe the team managing nervous, resistant, or challenging dogs calmly, including dogs that are more settled here than at previous practices.
• •End-of-life support: Reviews also describe compassionate euthanasia/put to sleep support for both pets and family members.
• •Other facility information: Structured clinic data lists Westbrook as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The main specific offer highlighted is a 20% discount on neutering.

People

• •Rhys (vet) is named in multiple reviews and is described as knowledgeable, understanding, thorough, and good with dogs that can be nervous or challenging.
• •Recent reviews also praise Niall for being thorough and helpful, while another reviewer mentions Nile positively for fitting their dog in when urgent care was needed.
• •Reception staff are mentioned repeatedly for being friendly, welcoming, and supportive, including during more emotional visits.

Reviews

Westbrook Veterinary Centre has a 4.9/5 Google rating from 633 reviews.

• •Recent reviews are consistently very positive about the team’s friendliness, professionalism, and helpfulness, from first registration through to ongoing care.
• •Owners often mention thorough, informative consultations, including advice around ongoing care and decision-making for procedures such as spaying.
• •Several reviews highlight the clinic’s manner with anxious, rescue, or challenging dogs, with pets seeming more relaxed here than at other practices.
• •Examples from recent feedback include support with urgent appointments, new puppy care, older-pet check-ups, and medical problems such as blindness and digestive upset.