Maple Veterinary Centres Ltd.

Maple Veterinary Centres Ltd. is a VetPartners-owned multi-branch practice that includes an RCVS-accredited hospital providing 24-hour emergency care. It offers routine first-opinion work alongside more complex care, with advanced diagnostics, surgery, referral-level services, and rehabilitation including hydrotherapy.

Services

•Routine and preventive care: check-ups, boosters and vaccinations, plus pet plan support with reminders for boosters, tablets, and routine reviews.
•Medical care and diagnostics: advanced diagnostics, referral-level care, and ongoing medication supply. Reviews also mention thoughtful clinical decision-making, including one owner who was told extra tests were not needed at that stage.
•Surgery and dental work: surgical care is part of the wider offering, with recent examples including extensive dental surgery, clear explanations beforehand, detailed aftercare, and a next-day follow-up call.
•Emergency, rehabilitation, and facilities: 24-hour emergency care is available via the practice’s RCVS-accredited hospital, alongside rehabilitation services including hydrotherapy. The practice treats dogs, cats, and rabbits, and is also listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

Recent reviews specifically praise Alexa for being professional, knowledgeable, and caring, and Sophie for empathy and support during a difficult bereavement. More broadly, owners continue to speak highly of the vets, nurses, and reception team for clear explanations, reassuring manner, aftercare guidance, and follow-up.

Reviews

Maple Veterinary Centres Ltd. has a Google rating of 4.7 stars from 256 reviews.

•Many owners describe the team as kind, patient, and gentle with animals, including nervous dogs and pets needing stressful treatment.
•Clear communication is a recurring strength, with reviews highlighting thorough explanations, time taken to answer questions, and supportive aftercare after procedures such as dental surgery.
•Several reviews mention compassionate service at emotionally difficult moments, including sensitive support around end-of-life arrangements.
•A smaller number of reviewers raise concerns about upselling, disorganisation, or weaker communication, but recent feedback overall remains strongly positive.

Reviews for Maple Veterinary Centres Ltd.

No VetsCompared reviews yet

Reviews from pet owners who enquired with Maple Veterinary Centres Ltd. through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 256 we track in total. Recent reviews may not be representative of overall sentiment.

Terry Duff

3 weeks ago

marie quayle

3 weeks ago

Alexa and all of her team of vets are AMAZING. She has always sorted any illness or problem our special baby Dougie has had. Alexa is just so professional and knowledgeable and caring. We know that with Alexa and indeed any of the vets at all their practices are superb. Thanks so much

Chez B

1 month ago

Never again will i step foot in this place..This vets has gone down hill massively..the disorganization and lack of communicating between the vets and the other staff is laughable. When it was previously owned by John it was brillant and friendly they cared more and took more time to explain things. These are our pets and we are paying a hefty bill and if i am paying i want the best and that is definitely not what you get here!!I was registered with a new vet within 20 mins of leaving my last appointment here and i do not regret it..the difference was obvious straight away!! its the lack of that compassion, the lets get this sorted/your pets in safe hands type attitude that is very clearly missing! The caring vibe it once had has long gone. I felt like i was made to make a decison for my dog instead of being guided to a solution when im taking him there for there advice and there medical knowlege. Best thing for my dog has been go elsewhere.

Focused Man

2 months ago

After losing our beloved Staffordshire bull terrier Zane I called to set the wheels of Zanes final trip in motion. My family want to thank Sophie for her empathy, understanding and support during this difficult time. Thanks again. The O'Brien family.

Jackie Bunt

2 months ago

This is a lovely vets with friendly and helpful staff. The vets are amazing with the animals and are also brilliant with the owners. I wouldn't go anywhere else.

linda seddon

7 months ago

dt tomson

8 months ago

Had an appointment today with our dog because of some worrying symptoms. Maple vets were excellent with her, as always. Made a diagnosis & when I suggested additional tests, just in case, & to put my mind at rest - I was told, at this stage, they really weren’t necessary. Makes a change, from all the things you hear in the press. Not only was I not advised to have additional tests etc. I was told that what I was suggesting, wasn’t needed. 10/10 Maple - a practice I can trust. Thank you.

Jenny Leech

8 months ago

My dog Ruby had quite extensive dental surgery this week. I cannot fault the support and care we got at both Halton View and Penketh sites. The vet took the time to clearly explain everything to me which helped me to be less anxious on the day of surgery. When I collected her, the nurse took time to explain aftercare and rang me the day after surgery to check ruby was ok and to ask if i had any concerns. Post op check today confirms she is healing well. Big thank you to everyone for making quite a stressful time easier

Emma Hunter

9 months ago

Good telephone service to book and appointment and had good service in the past.

John Goode

10 months ago

Very good service. However now feels like they are always trying to sell additional services bit like buying a TV from Currys 20 years ago with the extended warranty. Please stop up selling.