Warrington Vets4Pets Ltd

Warrington Vets4Pets Ltd is part of the Vets4Pets group (the website describes practices as “locally owned”). It’s a general-practice clinic that also operates as a veterinary nurse training facility. Recent reviews describe both routine care and urgent walk-in help: one owner says their terrier was seen within minutes for a badly torn claw and wasn’t charged, while another review describes a missed opportunity to triage a vomiting dog for possible toxin ingestion and a phone interaction they felt lacked empathy. Multiple reviewers mention staff being good at explaining things and handling nervous cats.

Services

• •Veterinary nurse training facility (listed in the clinic data).
• •Urgent injury assessment: a torn/partially ripped claw was assessed and dealt with quickly (and the claw was returned to the owner).
• •Care for nervous cats: owners describe staff being “great” with anxious/nervous cats during visits.
• •Procedures for ongoing health problems: one long-term client reports their dog has had “many problems over the years” and that procedures were carried out by a named vet (Ian).
• •Support around end-of-life care: one reviewer describes staff support when their dog was diagnosed with an “unexpected brain tumour” and they had to say goodbye.

Pricing

• •One reviewer reports no charge after their terrier was seen quickly for a ripped claw.

People

• •Dr Ian (role stated as vet in a review): mentioned by multiple owners, including one who says he performed their dog’s procedures over the years, and another who describes him and the team as supportive during a dog’s brain tumour and end-of-life decision.
• •Reception/phone team: some owners describe reception staff as friendly and helpful with questions; one reviewer strongly disagrees, describing a Saturday phone call where they felt key safety questions weren’t asked and that the response lacked compassion.

Reviews

4.8 stars from 377 reviews. - Fast help for an acute issue, including one account of being seen within minutes for a claw injury and being told there was no charge.

• •Communication and reassurance: reviewers mention staff answering questions and helping owners feel at ease.
• •Handling anxious pets: nervous cats are specifically mentioned as being managed well.
• •Conflicting experiences with urgent triage/empathy: one review alleges a vomiting dog wasn’t offered an appointment and that toxicity wasn’t explored over the phone, followed by dissatisfaction with how the death was handled; other reviews describe supportive care during serious illness and end-of-life.
• •Cleanliness/profit concerns raised by one reviewer: a 3-star review describes the practice as “unclean” and feeling “profits over pets,” while other reviews focus on positive care experiences.