Vets4Pets Warrington Riverside

Examples mentioned by reviewers include a £55-£56 consultation, £110 for antibiotics plus a consultation, £170 for a cat consultation with eye drops and flea/worm treatment, £150 for a vaginitis visit including £75 for antibiotics, £4,200 for pyometra surgery, and £1,500 for an injured cat assessment and day care.

Services

•Routine and preventive care: vaccinations, flea and worm treatment, neutering, and general check-ups are all mentioned by owners, including support for a newly adopted cat that was vaccinated and neutered within a month.
•Consultations and medical treatment: reviews mention appointments for ongoing blood-test follow-up, antibiotics for vaginitis, and treatment for eye problems including chloramphenicol drops.
•Diagnostics: blood tests, urine dipstick testing, urine samples sent to an external lab, and X-rays are all referenced in customer accounts.
•Surgery and procedures: owners mention pyometra surgery, dental surgery, cat neutering, and other dog operations that reportedly went without complications.
•Inpatient and nursing support: examples include intravenous pain relief, daytime monitoring and nursing care, plus onward referral where further treatment was needed. Reviews also mention rabbit care, including veterinary nurse support with grooming for a long-haired rabbit.
•Training facility: the practice is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. At the same time, recent reviews repeatedly describe charges as high or disputed, with complaints focused on consultation fees, antibiotics, diagnostic testing, surgery costs and insurance-related administration.

People

Dr Ezgi Ozkaradigin is praised very highly for clear communication, explaining options well, and helping owners feel at ease during an ongoing case.

Alice, a veterinary nurse, is thanked in a recent review for helping a long-haired rabbit with grooming to keep her comfortable in hot weather.

Feedback about the wider team is mixed. Some long-standing clients describe the team as polite, helpful and caring, while others say they do not consistently see the same vet.

Reviews

Google shows 4.6 stars from 372 reviews.

•Recent written feedback is mixed but skews negative, with the strongest criticism focused on costs and charging, including complaints about expensive consultations, medicines, diagnostics and surgery.
•Insurance claims and billing administration are a recurring source of frustration, with some owners saying they had to chase paperwork or were unhappy with payment requirements before claims were processed.
•Some reviewers also raise concerns about diagnosis, escalation and continuity of care, including not seeing the same vet and dissatisfaction with how more serious cases were handled.
•Positive comments are more selective but notable, praising Dr Ezgi Ozkaradigin for clear, reassuring communication, Alice the veterinary nurse for hands-on rabbit care, and the wider team for being polite and helpful on the phone.

Reviews for Vets4Pets Warrington Riverside

No VetsCompared reviews yet

Reviews from pet owners who enquired with Vets4Pets Warrington Riverside through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 372 we track in total. Recent reviews may not be representative of overall sentiment.

yisroel rothstein

3 weeks ago

Mark Wells

1 month ago

Absolutely disgraceful place. They rip you off at any opportunity. It's the pets welfare that suffers. I have just discovered they have been billing me double more than any other vet and I have found out their insurance is absolutely useless. Pets at home and vets for pets are nothing but a criminal organisation. Avoid this place at all costs.

HMI8 8IMH

2 months ago

emma Haigh

3 months ago

I've been taking my rabbits here for the last 10yrs. I can't fault the care that's given. My last visit was a bit unusual. It's my first time owning a long haired breed. I was worried about her struggling in the heat so Alice the veterinary nurse gave her a good all over groom using a furminator and clippers. Not the groom a show bun would have but thats not what i was expecting, I was more than happy. My fluffy bun is much more comfortable in the heat and that's all that matters. Alice, thankyou so much. 😊.

Arina Walton

4 months ago

Horrible place. I’d leave no starts if I could. They misdiagnosed my pet, ripping off the customers. They care about nothing but money. I would avoid this vet practice at all costs and will never trust with my pet again.

zara percy

6 months ago

Always been very polite to me and others too. Very helpful when I call for advice or assistance.

Aneesa Anwar

8 months ago

Our cat was seen by Dr Ezgi Ozkaradigin over an ongoing issue with his blood test results. Ezgi was amazing and truly the best vet we have seen! Her communication was always perfectly clear, she was always able to present us with a number of options that were available - giving us sufficient information about the pros and cons of each and was really helpful in determining next steps and treatment options. She really made us feel at ease and relaxed and made us/and the cat feel like an important patient and was able to offer us comfort in stressful times. Thank you Ezgi!!

Steven King

All about the money now unfortunately . It was bad before, now it’s even worse. £110 just for some antibiotics plus vet consultation fee £55

Samuel Robinson

9 months ago

Puts profit before animal welfare. Corporate greed taking over this vets on a grand scale. More and more in the last year. I’d urge you to watch the programme “Why are Vet Bill so High?” on the BBC 12th Jan and it highlights exactly the problem with this industry which is becoming more exposed and prevalent. This Vets4Pets clinic and chain is a prime example of it. Vets required to push how far they can upsell to gain profit on problems with your animals that come through the door rather than focused on good treatment and keeping costs low.

Amy Clayton

Ridiculous costs and prime example of a vets taking advantage of people who love their pets with ridiculously inflated prices which has gotten worse and worse, particularly over the last year. You also never see the same vet. £4200 for a 4 year old dog’s pyometra surgery. They was ok’d for an upper limit of £4000 if it came to that and surprise surprise, it cost that exact amount. More recently my dog has suffered with vaginitis which cost £150, £75 of which they charged for purely antibiotics and the cheek to charge £5 for a urine sample pot. If you take the sample pot in they want £50 just to “dipstick the urine” which involves putting a test strip into the urine and They then wanted another £370 to send the urine sample off to the lab for testing. That’s diagnostics before you’ve even received any treatment! When I queried the fee as even the receptionist was shocked when she told me what it would cost, the vet went to the back again as she could see I clearly wasn’t going to pay that and somehow came back with a new figure of £180. I’m not sure how they can just halve the quoted price just because I’ve questioned it. That in itself is fishy as Ken. I’d advise you to look elsewhere, find a different or more local vet or shop around. We will be going elsewhere after this episode after putting it up with increasing prices for over five years at this vet which are most certainly not in line with inflation. The practice is most likely raking in hundreds of thousands of pounds in profit every day.